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Customer Support Representative
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Customer Support Representative
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Customer Support Representative
3 weeks ago
Job Description:
We are seeking a skilled Customer Support Representative to provide exceptional customer service and support. This role involves assisting customers via phone, email, or in-person, responding to inquiries, resolving issues, and escalating complex problems when necessary.
Responsibilities:
- Assist customers with questions, concerns, and complaints in a timely and professional manner
- Respond to emails, letters, and other correspondence in a clear and concise manner
- Maintain accurate records of customer interactions and feedback
- Collaborate with colleagues to resolve complex issues and improve customer satisfaction
Requirements:
- Demonstrate excellent communication and interpersonal skills
- Possess basic computer skills and proficiency in software applications
- Show enthusiasm for learning and growing professionally
Benefits:
- Opportunities for growth and development
- Competitive salary and benefits package
- Recognition and rewards for outstanding performance