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Customer Support Representative

3 weeks ago


Dublin, Dublin City, Ireland beBee Careers Full time
Customer Support Representative

Job Description:

We are seeking a skilled Customer Support Representative to provide exceptional customer service and support. This role involves assisting customers via phone, email, or in-person, responding to inquiries, resolving issues, and escalating complex problems when necessary.

Responsibilities:

  • Assist customers with questions, concerns, and complaints in a timely and professional manner
  • Respond to emails, letters, and other correspondence in a clear and concise manner
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with colleagues to resolve complex issues and improve customer satisfaction

Requirements:

  • Demonstrate excellent communication and interpersonal skills
  • Possess basic computer skills and proficiency in software applications
  • Show enthusiasm for learning and growing professionally

Benefits:

  • Opportunities for growth and development
  • Competitive salary and benefits package
  • Recognition and rewards for outstanding performance