Service Delivery Expert

7 days ago

Dublin, Dublin City, Ireland beBeeTechnical Full time €90,000 - €125,000
Job Title: Urgent SAP Technical Service Management Expert

As a Technical Landscape Owner, you will play a crucial role in ensuring the high availability of customer services by supporting service restoration in critical situations and working proactively on the stability of the landscape.

Key Responsibilities:
  • Deep understanding of customer landscape from technical and business perspectives including its interfaces
  • Strong collaboration with the customer for planning and operations
  • Align on upcoming changes with the Release Management and plan the execution accordingly
  • Ensure operational readiness of the Operations team as a pre-condition for any customer GoLive
Requirements:
  • Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics or comparable
  • Background in SAP technology and products – especially excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration
  • Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
  • About 7-10 years of experience in operation of systems installations is a must
Benefits:
  • We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from
  • At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better
What You'll Bring:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proven track record of delivering results in a deadline-driven environment

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