ICT Support Professional

4 days ago


Dublin, Dublin City, Ireland Localgov Full time

Job Title: ICT Support Professional

Company Overview

We are seeking a highly skilled IT professional to join our team as an ICT Support Professional. This is an exciting opportunity to work with a dynamic and forward-thinking organization that is committed to delivering high-quality services to its customers.

Job Description

In this role, you will be responsible for providing technical support for the ICT application and infrastructure environment, including networks, servers, desktop/laptop and mobile systems. You will also be required to install, configure, test and document PCs, laptops, tablets, smartphones and related hardware, software and network components and solutions.

Main Responsibilities:
  • Support IT Security initiatives and engage with all security protocols and systems
  • Contribute to the continuous improvement of the team with regular updates to the knowledge base
  • Engage with business users to understand issues and requirements and provide advice and solutions regarding installed applications and technology
Required Skills and Qualifications

To be successful in this role, you will need to have excellent communication skills, a strong knowledge of IT systems and a ability to troubleshoot complex technical issues.

Benefits

Louth County Council offers a competitive salary and benefits package, including opportunities for career development and training.



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