Employee Relations Strategy Lead

4 days ago


Dublin, Dublin City, Ireland ServiceNow Full time
About ServiceNow

We are a global organization with a distributed workforce, approaching our work with flexibility and trust. Our team members have work personas that depend on the nature of their work.

The Job Description

The Senior ER Partner will support the delivery of Employee Relations programs to an audience of managers and employees, serving as a first point of contact for managers regarding performance concerns, conflict management, and other Employee Relations matters. The role will also maintain and update internal Employee Relations Case Management tracker.

Responsibilities
  • Bring Employee Relations programs to life by advising and counseling managers and HR partners on enterprise performance philosophy; maintaining and updating internal Employee Relations Case Management tracker.
  • Act as a key thought partner to HRBPs around employee interpersonal challenges, conduct issues, leadership concerns, etc. in their respective organizations.
  • Play a key role in administering and maintaining internal ERCM; creating cases and providing thorough and accurate notes on case details.


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