
Senior Bar Operations Manager
14 hours ago
Key Responsibilities:
- Assist in hiring, training and supervising bar staff, including bartenders, barbacks, and servers.
- Schedule shifts and manage staff attendance to ensure adequate coverage during busy periods.
- Oversee inventory management, including ordering and receiving supplies, monitoring stock levels, and controlling costs.
- Ensure compliance with health and safety regulations, as well as liquor licensing laws.
- Collaborate with the Bar Manager to develop and implement standard operating procedures to streamline operations and enhance efficiency.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Lead by example in providing exceptional customer service and maintaining a welcoming atmosphere.
- Interact with customers, take orders, and serve drinks when necessary.
- Ensure prompt and accurate billing, handle cash transactions, and reconcile daily sales reports.
- Work closely with the Bar Manager to develop and implement promotional activities to increase sales and attract new customers.
- Assist in organizing and conducting training sessions for staff members on topics such as mixology, product knowledge, and customer service.
Requirements:
- Minimum of 2-3 years Supervisory/Management experience in a busy Bar/Restaurant environment.
- A hands-on manager who leads by example.
- Desire to train and motivate staff at all levels.
- Exceptional customer service standards.
- Proven ability to drive Revenue through various sales techniques and promotions.
- Excellent knowledge of Cocktails, Wines, and Liquor.
Teamworx is a leading Recruitment Agency in Retail & Hospitality.
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