Business Development Manager

6 days ago

Dublin, Dublin City, Ireland beBeeInsurance Full time €60,000 - €100,000
Customer Retention Specialist Job

We are seeking an experienced Customer Retention Specialist to join our team. The successful candidate will be responsible for managing client relationships and handling renewals on a daily basis, while building strong internal and external connections with new and existing customers.

This role involves securing renewals, processing amendments, cross-selling, and upselling across all product lines, as well as managing renewals and client retention in line with company targets. The ideal candidate will possess excellent communication and organizational skills, a passion for working within the insurance industry, and relevant sales or customer service experience.

  • Responsibilities:
  • Manage client relationships and handle renewals
  • Secure renewals, process amendments, cross-sell, and up-sell
  • Manage renewals and client retention in line with company targets
  • Negotiate with clients on a daily basis
  • Set up new client accounts and ensure documentation is correct
  • Ensure all files are up-to-date
Requirements:
  • Essential Qualifications:
  • AAP qualification
  • CIP preferred
Desirable Skills:
  • Experience working in a commercial fast-paced environment
  • 1-year sales or customer service in a similar role required
  • Great communication and organizational skills
  • Passion/drive to work within the insurance industry
Benefits:
  • Up to 10% annual bonus
  • Zero absence bonus of up to €500
  • 5% employer and 5% employee pension contribution scheme after probation
  • PHI (long-term certified sick leave cover)
  • Death in service up to 8 years salary (married) and 4 years (single ee's)
  • Discounted personal insurance products
  • Topped up maternity leave pay

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