
Strategic Automotive Account Manager
1 day ago
Imagine taking on a key role within our Customer Operations team, where you'll be responsible for managing day-to-day account activities and building strong client relationships. As an Account Executive, you will lead account reviews, meetings, and reporting cycles, proactively identifying opportunities to improve workflows, efficiency, and client satisfaction.
About the RoleThis is a unique opportunity to take ownership of strategic accounts within the automotive industry, ensuring excellence in client service, commercial performance, and operational delivery. You'll act as the voice of the customer, liaising with internal teams across logistics, storage, and enhancement services, supporting account growth and retention through excellent service delivery.
You'll use ERP, CRM (Salesforce), and project management tools to manage client activity, representing us on client site visits and industry engagements. We're seeking someone with a Bachelor's degree in Business, Sales, or related discipline, proven experience in account management, customer success, or key client service.
Key Skills and Qualifications- Strong communication, negotiation, and relationship-building skills.
- Commercial awareness and ability to think strategically.
- Confidence working with ERP/CRM systems (Salesforce experience an advantage).
- Knowledge of the automotive or logistics industry is highly desirable.
- Pension scheme & Employee Assistance Programme.
- Staff purchase schemes (including discounted tyres & tools).
- Wellbeing benefits – Gym membership discounts & Bike to Work scheme.
- Career progression into senior account or customer operations leadership roles.
- Opportunity to work with some of the world's leading automotive brands.
We are an equal opportunity employer committed to diversity and inclusion. We value openness, innovation, and customer focus, and we encourage applications from all qualified individuals.
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