Strategic Digital Workflow Manager

1 week ago

Dublin, Dublin City, Ireland beBeeDigital Full time €100,000 - €150,000
Job Title: Strategic Digital Workflow Manager

 

Key Responsibilities:
  • Lead the identification and implementation of digitization opportunities across client workflows and interactions.
  • Design and oversee the development of end-to-end digital solutions for client approvals, queries, and deliverables.
  • Collaborate with business units to map current processes and design improved digital workflows.
  • Partner with technical teams to ensure successful implementation of digital solutions.
  • Ensure consistency in platform development and user experience across all asset classes.
  • Drive adoption of digital solutions through effective change management and client engagement.
  • Develop and maintain documentation of workflow processes and requirements.
  • Monitor and analyze the effectiveness of implemented solutions through metrics and client feedback.
  • Identify opportunities for process automation and efficiency improvements.
Qualifications:
  • 7+ years of experience in digital transformation, workflow automation, or similar roles, preferably in financial services.
  • Proven track record of successfully implementing digital workflow solutions at scale.
  • Strong understanding of business process management and workflow optimization.
  • Experience with client-facing applications and user experience design.
  • Deep knowledge of financial services operations and client service processes.
  • Strong project management skills with experience in agile methodologies.
  • Excellent analytical and problem-solving abilities.
  • Outstanding communication skills with ability to influence stakeholders at all levels.
  • Experience in gathering and documenting business requirements.
  • Bachelor's degree required; relevant advanced degree preferred.
  • Ability to travel as needed to meet with clients and team members globally.
Our Benefits:

Your well-being is of paramount importance to us. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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