Drive Customer Growth as a Strategic Account Manager

4 days ago

Loch Garman, Loch Garman, Ireland beBeeCustomer Full time €80,000 - €110,000
Job Title:

Drive Customer Growth as a Strategic Account Manager

Your Key Responsibilities:
  • Foster long-term relationships with healthcare customers to maximize engagement and retention, ensuring seamless integration of products and services.
  • Serve as the primary point of contact for Revenue Cycle Management (RCM) customers across various specialties, establishing trust and credibility through exceptional customer service.
  • Collaborate with cross-functional teams to coordinate support services needed by customers, including practice management, sales, information technology, accounting, administration, compliance, and consulting services.
  • Conduct regular customer meetings to discuss mutual goals, review accounts receivable targets and performance, payor issues and trends, customer business strategies, and physician revenue projections/expectations.
Requirements and Qualifications:
  • Minimum 8 years of strategic account executive and/or management experience, with a strong background in healthcare and/or payor experience required.
  • Proven track record and experience as a strategic account manager/consultant with demonstrated success in customer growth and retention in revenue cycle management within the healthcare industry.
  • Excellent executive presence, strong communication and customer care skills, substantial organizational skills, and ability to work under pressure and meet deadlines.

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