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Front Office Operations Manager

3 weeks ago

Galway, Galway, Ireland beBeeFrontOffice Full time €45,000 - €60,000

Key Responsibilities:

  • Deliver exceptional guest experiences, providing a genuine and warm welcome to all visitors.
  • Contribute to achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
  • Efficiently manage front office operations, ensuring seamless day-to-day activities.

About Us:

Dalata Hotel Group is dedicated to bringing the heart of hospitality to every hotel we own and operate. Our growth plans are focused on expanding our unique approach to caring for guests worldwide, creating better experiences for more people.

We prioritize our employees' career development, offering exciting internal programs tailored to help them take the next step in their careers. As an inclusive employer, we actively encourage applicants from diverse backgrounds and abilities to join our team.

Skills and Qualifications:

  • A minimum of 1 year of experience in a similar role.
  • Excellent organizational skills, with the ability to oversee and delegate tasks effectively.
  • A warm, friendly, and approachable personality when interacting with staff and guests.
  • The ability to work independently and as part of a team.

Benefits:

  • Free meals on duty.
  • 50% off F&B in all properties.
  • €/£60 employee rate on rooms for all Dalata-owned hotels.
  • 30% off the Friends & Family rate.
  • Extra AL day for every year worked (up to 5 extra days).
  • Employee Assistance Programme.
  • Cycle to Work Scheme/Transport Schemes.
  • Development Opportunities through our Dalata Academy - support your career journey.
  • Staff Appreciation Initiatives, Fun Team Building Activities, and regular charity events.