Global Customer Logistics Specialist

1 day ago

Dublin, Dublin City, Ireland beBeeLogistics Full time €52,000 - €76,000
Customer Experience Manager

This role is perfect for those who are passionate about delivering exceptional customer experiences and driving business growth through efficient logistics management.

  • Manage finished goods inventory across all third-party logistics (3PL) facilities, ensuring accuracy and alignment with system records.
  • Oversee freight management, including coordination of shipments, documentation handling, and compliance with international logistics requirements.
  • Act as the primary point of contact for external partners, managing first-line escalations and resolving service issues promptly.
  • Lead new market logistics setup, ensuring smooth onboarding of supply chain operations, distribution flows, and customer service processes.
  • Monitor and report on key customer service and logistics KPIs, including OTIF (On-Time In-Full), demand coverage, and speed to market.
Requirements:
  • Bachelor's Degree in Supply Chain, Logistics, Operations Management or related field.
  • 3+ years of progressive experience in logistics, inventory management, or customer service, ideally within the FMCG industry.
  • Proven understanding of global logistics processes, including freight coordination, inventory control, and cost management.

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