Help Desk Support Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeAdministrative Full time €45,000 - €65,000
Service Desk Administrator Role

This is a dynamic and challenging role for a skilled administrator to join our team in Dublin, Ireland. The position involves using scheduling software to ensure that all preventative maintenance and logged reactive task work is assigned, carried out and closed.

The successful candidate will be responsible for ensuring all reactive, remedial, planned, and quoted works are scheduled, issued, and managed through to completion with supporting paperwork/certification.

  • Ownership of tasks from 'Pending Acceptance' to 'Complete' status in line with Business procedures and processes to assign, reassign, remove, push through etc as necessary.
  • Hitting completion deadlines on CAFM System.
  • Support Management and Operations teams in Contract delivery and escalate issues with specific jobs or suppliers promptly.

The ideal candidate will have experience in technical facilities management, including PPM operations, compliance, and H&S Management. A strong understanding of CAFM systems, preferably Maximo and scheduling tools, is also essential.

We offer a comprehensive benefits package, including competitive salary, pension scheme, and opportunities for career development and growth.

About the Role

This Service Desk Administrator role offers a unique opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated and detail-oriented individual with excellent administrative skills, we encourage you to apply.

Key Responsibilities:

  • Schedule and manage tasks using scheduling software.
  • Ensure all reactive, remedial, planned, and quoted works are completed with supporting paperwork/certification.
  • Manage tasks from 'Pending Acceptance' to 'Complete' status.
  • Hit completion deadlines on CAFM System.
  • Support Management and Operations teams in Contract delivery.

Requirements:

  • Experience in technical facilities management, including PPM operations, compliance, and H&S Management.
  • Strong understanding of CAFM systems, preferably Maximo and scheduling tools.
  • Excellent administrative skills and attention to detail.
  • Motivated and detail-oriented individual with a strong work ethic.

Benefits:

  • Competitive salary.
  • Pension scheme.
  • Opportunities for career development and growth.

About Us:

We are a leading provider of facilities management services in Ireland, Europe, and the UK. Our company has multiple service areas, including technical services, energy and building services, cleaning, security, front of house, and consultancy.

  • Help Desk Technician

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeSupport Full time €61,800

    Support Specialist JobAbout the RoleWe are seeking a skilled Support Specialist to provide top-notch technical support across our hardware and software platforms. This role is perfect for someone who enjoys helping others and resolving complex issues.Key ResponsibilitiesProvide exceptional day-to-day support to users of all levels, from novice to...

  • IT Help Desk Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeSUPPORT Full time €45,000 - €65,000

    Job Opportunity">We are seeking a highly skilled and motivated professional to join our team as a Support Service Desk Agent. As a key member of our SAP Support Team, you will be the first point of contact for customers on our SAP Community Network application.

  • Senior Technical Help Desk Manager

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeTechnical Full time €60,000 - €80,000

    **Job Description:**We are seeking a skilled Technical Help Desk Lead to manage a team of support agents and provide technical expertise. As a leader in the field, you will be responsible for ensuring smooth operations and prompt issue resolution.Key Responsibilities:Lead and support a team of Tier 1 agents, offering training and performance feedback.Ensure...

  • Newskies Help Desk Agent

    1 day ago

    Dublin, Dublin City, Ireland Ryanair Ltd. Full time

    Ryanair is now hiring for aNewskies Help Desk Agentto join Europe's Largest Airline Group.This is an excellent opportunity to join Ryanair as we aim to expand to over 800 aircraft and serve 300 million guests within the next 10 years.The role of a Newskies Help Desk Agent is to assist finance, ground operations, airports, call centers, and other departments...

  • Newskies Help Desk Agent

    2 weeks ago

    Dublin, Dublin City, Ireland Ryanair Full time

    Ryanair are now hiring for a Newskies Help Desk Agent to join Europe's Largest Airline Group.This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests within the next 10 years. The role of a Newskies agent is to assist finance, ground operation, airports, call centers etc to ensure smooth running of the Ryanair...

  • Help Desk Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €45,000 - €60,000

    About the JobWe're seeking a highly skilled and dedicated professional to join our Customer Support team. This role is perfect for someone who is passionate about delivering exceptional customer experiences and is committed to driving quality improvement in healthcare.As a Customer Support Representative, you'll be responsible for responding to customer...

  • Help Desk Professional

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €25,000 - €40,000

    Our organization is looking for a Support Specialist to join our team. This role plays a vital part in customer retention and satisfaction.About the Job:This is a full-time position that requires excellent communication skills, problem-solving abilities, and a customer-centric approach. As a Support Specialist, you will be responsible for providing top-notch...

  • Trading Desk Support Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland Susquehanna International Group Full time

    Trading Desk Support Analyst | Experienced HireJoin to apply for theTrading Desk Support Analyst | Experienced Hirerole atSusquehanna International GroupTrading Desk Support Analyst | Experienced HireJoin to apply for theTrading Desk Support Analyst | Experienced Hirerole atSusquehanna International GroupOverviewAs a Trading Desk Support Analyst, you'll...

  • Trading Desk Support Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland Susquehanna International Group Full time

    Trading Desk Support Analyst | Experienced HireJoin to apply for the Trading Desk Support Analyst | Experienced Hire role at Susquehanna International GroupTrading Desk Support Analyst | Experienced HireJoin to apply for the Trading Desk Support Analyst | Experienced Hire role at Susquehanna International GroupOverviewAs a Trading Desk Support Analyst,...

  • Service Desk Analyst II

    3 weeks ago

    Dublin, Dublin City, Ireland Fanatics Full time

    Join to apply for the Service Desk Analyst II role at Fanatics1 week ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst II role at FanaticsGet AI-powered advice on this job and more exclusive features.Job DescriptionAs a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team....