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Luxury Customer Experience Specialist
2 weeks ago
We are seeking highly motivated and customer-focused professionals to join our team during the festive season.
Our company offers a wide range of luxurious yet affordable home body cosmetics, and we are looking for individuals who can guide our customers in finding the perfect products to meet their needs.
You will be responsible for delivering exceptional customer experiences.
Key Responsibilities- Working closely with store managers to achieve goals and targets.
- Providing 'best in class' customer service and interactions.
- Maintaining store safety procedures and ensuring a clean and tidy environment.
In addition, you will become an expert in our products and treatments, and enjoy opportunities to expand your knowledge and luxury retail skills through our training programs.
RequirementsThis is the ideal candidate.
Highly energetic, low ego, and with a sense of humour. You are able to connect with customers and make them feel at home in our shops. Additionally, you must be:
- Professionally experienced in a similar position within retail or hospitality.
- Have a strong customer-service mentality and work ethic.
- Be able to make decisions and solve problems effectively.
- Have an eye for detail, be organised, and structured.
Confidentiality will be maintained according to EEO guidelines.