Pharmaceutical Quality Assurance Expert

7 days ago


Ballina, Mayo County, Ireland Sigmar Recruitment Full time

About This Role

This is an exciting opportunity to join a leading global pharmaceutical company as a Complaints Processing Analyst.

You will play a crucial role in ensuring customer complaints are handled efficiently and in compliance with global regulations.

As a Complaints Processing Analyst, you will oversee investigations, identify root causes, and track corrective/preventive actions to resolution.

Your responsibilities will include:

  • E nsuring all complaint records meet global regulatory requirements.
  • Investigating and documenting product complaints, including root cause analysis and CAPA implementation.
  • Coordinating cross-functional activities related to adverse events, product quality concerns, and customer service complaints.
  • Working closely with internal departments to drive timely complaint resolution.
  • Serving as a subject matter expert on complaint handling and compliance.

The ideal candidate will possess:

  • A bachelor's degree in Sciences or a related field.
  • 1-2 years of experience in the pharmaceutical industry.
  • Knowledge of global regulatory requirements for pharmaceuticals, medical devices, and combination products.
  • 2 years of GMP experience.
  • Strong technical writing, analytical, and problem-solving skills.

What's on Offer?

This role offers a competitive hourly rate and the opportunity to work in a leading pharmaceutical company.

Ongoing training and career development opportunities are also available.

Be part of a collaborative team in a global pharmaceutical leader.



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