Frontline Support Professional

2 weeks ago

Galway, Galway, Ireland beBeeAdministrative Full time €28,000 - €38,000

Job Opportunity:

The Receptionist role at our centre is a great chance to make a lasting impression on both internal and external visitors.

Key Responsibilities:

  • Maintain and develop relationships with internal customers and interface with Senior Management effectively.
  • First line of contact for both internal and external visitors, presenting well and acting in a courteous and professional manner at all times.
  • Meet & greet employees visiting the site and external visitors attending CIC events or meeting site leadership.
  • Directs or performs coordination and preparation of visitors to Customer Innovation Centre, including coordinating security access cards and confirming appointments on Visitors Safe Permit portal efficiently.
  • Support facilities work activities, answer calls from external and internal clients, and assist with administrative duties as required.
  • Assist in responding to emergencies, such as fire evacuations and ambulance calls, and report lost and found incidents to relevant authorities promptly.

Requirements:

  • Level 6 qualification with a minimum of 2 years of relevant experience, preferably in a busy office environment.
  • Proficient in Microsoft Office software, particularly Excel, Outlook, and PowerPoint.
  • Reception or office administration experience is essential.
  • Candidate should be a dynamic team player who can work effectively and proactively on activities individually and with others.
  • Ability to manage multiple projects and priorities, excellent attention to detail, and results-oriented approach are necessary.
  • Proven problem-solving skills, ability to identify risks, and escalate issues as appropriate are also required.

Desirable Qualities:

  • Good initiative and team player attitude.
  • May provide guidance, coaching, and training to other employees within job area.
  • Sets high standards and drives accountability in the execution of the role and models ethical behaviour consistently.

Why This Role?

This Receptionist role offers a fantastic opportunity to work in a dynamic and innovative environment, where you will have the chance to develop your skills and experience in a supportive and collaborative team.

What We Offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A positive and inclusive working environment.

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