Hospitality Supervisor Lead

4 days ago


Dublin, Dublin City, Ireland Academy Plaza Hotel Full time

We are seeking a skilled and experienced Hospitality Supervisor to lead our team at the Academy Plaza Hotel.

Job Description:
  • Main Responsibilities
  • To provide exceptional customer service, ensuring a friendly, efficient, and professional experience for all guests.
  • To maintain thorough knowledge of bar and restaurant service standards, consistently delivering high-quality service.
  • To work in a fast-paced environment with enthusiasm, energy, and a commitment to meeting deadlines.
  • To be customer-driven, focused on exceeding guest expectations and maximizing sales revenue.
  • To comply with company policies and procedures, maintaining a safe and clean working environment.
  • To possess cocktail-making skills and be confident in working independently and as part of a team.
  • To conduct regular deep cleaning of the bar and surrounding areas, adhering to HACCP and cleaning schedules.
  • To demonstrate flexibility in working various shifts, including mornings and weekends.
  • To have prior experience in a similar role, preferably in a hotel, restaurant, or bar setting.
Requirements:
  • The successful candidate will have worked in a similar position, demonstrating leadership skills and the ability to work effectively under pressure.
  • This role involves shift work, including weekends, and requires a commitment to personal development and improvement.
  • Previous experience in cocktail-making is essential, with a focus on providing excellent service and contributing to the overall success of the business.


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