Claims Resolution Professional

4 days ago


Galway, Galway, Ireland beBeeCustomerService Full time €40,000 - €84,922
Customer Service Specialist

We are seeking a skilled Customer Service Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and support.

  • Reviewing and assessing customer claims in a fair and efficient manner.
  • Providing high levels of empathy and understanding for our customers through active listening and effective communication.
  • Managing customer interactions in an efficient, courteous, and timely manner.
Requirements

To be successful in this role, you will need:

  • Strong customer service skills with the ability to communicate effectively with customers over the phone.
  • Confident, enthusiastic, and professional phone manner.
  • The ability to work in a fast-paced environment and manage multiple customer interactions simultaneously.
Benefits

In addition to a competitive salary and excellent employee value proposition, we offer:

  • Bonus incentives for meeting or exceeding performance targets.
  • A comprehensive benefits package including health insurance, pension scheme, and other perks.


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