Learning Management System Administrator
6 days ago
Administrative Support Specialist
Job Overview:
This is a permanent, full-time position within the Learning and Development team. As a vital member of our administrative support staff, you will provide assistance to managers and learning management system (LMS) users.
Main Responsibilities and Deliverables:
- Offer expert advice and resources to LMS users, supporting their needs and enhancing their experience.
- Manage the LMS system, ensuring seamless user interaction and efficient workflow.
- Investigate and resolve user issues with the LMS.
- Configure courses and modify course settings as required.
- Review new system updates and participate in testing to ensure optimal performance.
- Develop and deliver tutorials on system usage via video conferencing or online platforms.
- Coordinate the transfer of training records and update the LMS accordingly.
- Ensure accurate record-keeping and retention for training documents.
- Prepare regular reports as needed and perform general administrative duties.
- Carry out additional tasks assigned by the Manager, related to the role's objectives.
Required Skills and Qualifications:
The ideal candidate will possess excellent communication skills, both written and verbal. Proficiency in using learning management systems, especially SAP SuccessFactors, is essential. Organizational and time management skills are also crucial for this role.
Benefits:
As an employee in this role, you will enjoy a dynamic work environment, opportunities for growth and development, and a competitive salary package.
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