Current jobs related to Customer Experience Specialist - Dublin, Dublin City - Klaviyo Inc.

  • Customer Experience Specialist

    3 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    We are seeking a highly motivated and experienced professional to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences across various business segments.As a Customer Experience Specialist, you will work closely with cross-functional teams to identify opportunities to enhance...

  • Customer Experience Specialist

    1 week ago

    Dublin, Dublin City, Ireland TTEC Full time

    We're looking for a skilled Customer Experience Specialist to join our team in Bulgaria. As a Technical Support Specialist - French-English, you'll play a vital role in creating and delivering exceptional customer experiences.Your day will be filled with troubleshooting customer issues, resolving problems, and collaborating with internal teams to ensure...

  • Customer Experience Specialist

    3 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team in TN Ireland. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service, preparing and serving coffee beverages, teas, and other drinks, and maintaining a clean and organized workspace.Key...

  • Customer Experience Specialist

    24 hours ago

    Dublin, Dublin City, Ireland TN Ireland Part time

    We are seeking a Customer Experience Specialist to join our team in Dublin. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and driving sales through your product knowledge and communication skills.Company OverviewRussell & Bromley is a leading luxury footwear brand with a long-standing reputation for...

  • Customer Experience Specialist

    24 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Person Specification:We are looking for an experienced Customer Experience Specialist who is able to work in a fast-paced environment and meet tight deadlines. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customer needs are met.Main Requirements:Previous experience working in a contact...

  • Customer Experience Specialist

    7 days ago

    Dublin, Dublin City, Ireland Aib Group Full time

    AIB Group seeks a skilled Customer Experience Specialist to join our team in delivering fair customer outcomes while meeting regulatory responsibilities.The role involves managing and resolving complex customer complaints, applying significant personal judgment and expertise in addition to relevant legislation, regulation, and Bank policy.As a hybrid role,...

  • Customer Experience Specialist

    21 hours ago

    Dublin, Dublin City, Ireland Flight Club Ireland Full time

    The RoleWe're seeking a Customer Experience Specialist to join our team in Dublin. As a key member of our floor staff, you will be responsible for providing an outstanding experience to our customers.Key responsibilities include:Providing exceptional customer service with a focus on delivering consistent results even under pressureWorking collaboratively as...

  • Customer Experience Specialist

    1 week ago

    Dublin, Dublin City, Ireland Saint Gobain Full time

    **Key Responsibilities**As a Customer Experience Specialist at Saint-Gobain, you will:Develop and implement customer loyalty programs that align with company goals and customer needsManage website content, ensuring accuracy, relevance, and engagementCreate compelling content, videos, case studies, and moreOversee PIM/DAM systems to optimize processes and...

  • Customer Experience Specialist

    1 week ago

    Dublin, Dublin City, Ireland Patagonia Part time

    We're seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Specialist. As a Sales Associate Expert, you'll be responsible for delivering a world-class customer experience that aligns with our company values and mission.Key ResponsibilitiesCreate a welcoming and inclusive store environment that encourages customers...

  • Customer Experience Specialist

    24 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About UsTN Ireland is a leading retail company that values exceptional customer experiences.We are seeking a highly motivated and skilled Customer Experience Specialist to join our team at BT2 Blanchardstown, Dublin.As a Style Advisor, you will play a key role in delivering outstanding customer service and promoting our high-quality premium products.You will...

  • Customer Experience Specialist

    2 days ago

    Dublin, Dublin City, Ireland ASTRID & MIYU LTD. Full time

    Company OverviewAstrid & Miyu LTD is a pioneering jewellery brand dedicated to revolutionising the customer experience. Our mission is to create an unforgettable journey for our clients, blending exceptional product styling with memorable moments.Job DescriptionWe seek a talented individual to join our team as a Customer Experience Specialist. This role...

  • Customer Experience Specialist

    24 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland is looking for a Customer Experience Specialist to join our team in Dublin. As a key contributor to our success, you will be responsible for delivering exceptional customer experiences by preparing and serving high-quality coffee and tea beverages.Responsibilities:Coffee Preparation: Prepare a variety of coffee and tea beverages, utilizing...

  • Customer Experience Specialist

    45 minutes ago

    Dublin, Dublin City, Ireland Google Full time

    About the OpportunityThis is an exciting opportunity to join Google's Sales team as a gTech consultant. As a trusted advisor, you will work closely with gTech specialists to design and implement tailored solutions for our most valuable customers. You will engage with sellers and sales leaders to activate solutions and drive process outcomes, and manage...

  • Customer Experience Specialist

    7 days ago

    Dublin, Dublin City, Ireland Abrivia Full time

    About the Role">We are seeking a German Customer Success Specialist to join our growing team. In this key role, you will ensure our customers have an exceptional experience as they begin using our HR software. ">You will work directly with new clients to guide them through the onboarding process, ensuring their success and satisfaction. This role is perfect...

  • Technical Customer Experience Specialist

    4 days ago

    Dublin, Dublin City, Ireland Toast Full time

    We're committed to delivering exceptional customer experiences at Toast. Our Customer Care team is growing rapidly, and we're looking for talented individuals to join our team.About this roleAs a Customer Care Specialist, you will play a crucial role in delivering world-class support to our customers.You will work closely with cross-functional teams to...

  • Customer Experience Quality Specialist

    24 hours ago

    Dublin, Dublin City, Ireland Manpower Ireland Full time

    About the RoleManpower Ireland is seeking a Customer Experience Quality Specialist to join our team. In this role, you will work closely with our clients to identify areas of improvement and develop strategies to enhance customer satisfaction.Key Responsibilities:Conduct thorough reviews of agent performance to identify opportunities for growth and...

  • Customer Experience Specialist

    7 days ago

    Dublin, Dublin City, Ireland PayPal, Inc. Full time

    About the JobThis exciting opportunity as an Enterprise Servicing Specialist offers you the chance to make a real impact in the payments industry. As part of our team, you will be responsible for delivering exceptional customer experiences to our largest merchant customers. This role requires strong communication and problem-solving skills, as well as the...

  • Customer Experience Specialist

    7 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist - Fashion Sales. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.The ideal candidate will have excellent communication skills, a strong...

  • Customer Experience Architect

    7 days ago

    Dublin, Dublin City, Ireland Amazon Web Services Emea Sarl (Irish Branch) Full time

    As an Incident Response Specialist at Amazon Web Services Emea Sarl (Irish Branch), you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.You will drive the resolution of large scale customer impacting incidents as part of a team rotation, drive critical, complex...

  • Customer Experience Advocate

    3 days ago

    Dublin, Dublin City, Ireland Covalen Solutions Full time

    In this role as a Digital Operations Specialist, you will be responsible for managing our client's digital platforms, ensuring seamless user experiences and efficient issue resolution. Your expertise in digital operations will enable you to analyze data, identify trends, and optimize processes to drive business outcomes.Working closely with our...

Customer Experience Specialist

1 week ago

Dublin, Dublin City, Ireland Klaviyo Inc. Full time

At Klaviyo, we foster a diverse and inclusive work environment where every team member can thrive.

We believe in providing exceptional onboarding experiences that set our customers up for success. As an Onboarding Specialist, you will play a critical role in guiding new customers through their initial setup with Klaviyo.

Your primary responsibility will be to own customer relationships from the point of sale through successful implementation. You will lead the implementation phase, defining project scope, developing project plans, allocating resources, and establishing timelines.

To excel in this role, you must possess excellent communication skills, both written and verbal, and be fluent in English and German. Previous experience in customer onboarding, with a proven track record of building relationships with multiple stakeholders, is essential.

You will be responsible for onboard new clients, ensuring they are set up for success, providing proactive strategic advice and guidance, responding to client questions in a timely manner, and offering Klaviyo best practices to help them achieve their initial business goals.

Key Responsibilities:

  • Own customer relationships from completed sale through successful implementation
  • Lead the implementation phase, defining project scope, developing project plans, allocating resources, and establishing timelines
  • Onboard new clients, ensuring they are set up for success
  • Provide proactive strategic advice and guidance
  • Respond to client questions in a timely manner
  • Offer Klaviyo best practices to help clients achieve their initial business goals