Front Desk Ambassador

3 days ago


Loch Garman, Loch Garman, Ireland beBeeAmbassador Part time €18,000 - €28,000
Front Desk AmbassadorJob Overview:

We are seeking a skilled and courteous Front Desk Ambassador to join our 4-Star team on a part-time basis.

Main Responsibilities:
  • Assist guests with any queries or requests they may have, ensuring exceptional customer service at all times.
  • Fire walks, security checks, and complete the night audit to maintain accurate records.
  • Conference centre turnarounds, meeting room set up, and food & Beverage service duties.
  • Adhere to all front office procedures, ensuring daily backups are completed and logged for seamless operations.
  • Complete guest history reports, upsell the hotel, and perform administration tasks to enhance the overall guest experience.
  • Liaise with other departments to handle book-outs or no-shows in line with hotel policies, ensuring smooth operations.
Essential Skills:
  • Familiarity with hotel promotions, special events, rates, and facilities to provide guests with expert advice.
  • Proper credit handling for guests, including late charges according to procedure.


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