Process Improvement Expert

5 days ago


Dublin, Dublin City, Ireland Nttdata Full time

**Job Description:**

Support business growth by developing customer-driven processes and documenting process models.

Map customer experiences using tools like personas and customer journeys.

Gather and analyze statistical data to support business cases for change.

Research and analyze best-in-class industry processes to support digitization and simplification of customer journeys.

Develop deep understanding of business context and marketplace that our stakeholders operate in.



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