Business Development Professional

2 weeks ago

Dublin, Dublin City, Ireland beBeeCommercial Full time €60,000 - €80,000
Portfolio Growth Manager

We are seeking an experienced Portfolio Growth Manager to manage and grow a portfolio of customers. This role is pivotal in understanding customer needs, aligning them with solutions, and driving revenue growth through renewals, upsells, and cross-sells of new features and capabilities.

Working closely with our Business Development, Product, and Customer Success teams, you will be responsible for strengthening long-term relationships with customers, while proactively identifying opportunities for growth within the portfolio.

Key Responsibilities:
  • Own the renewal process for accounts, ensuring high retention and minimal churn.
  • Develop a deep understanding of customer requirements, goals, and challenges; use this insight to drive alignment with solutions and capabilities.
  • Proactively identify and close upsell opportunities, particularly around upcoming products and advanced authoring features.
  • Build and execute strategic account plans for customers, working to expand usage and increase adoption across departments.
  • Build relationships with both technical and business stakeholders, positioning yourself as a trusted advisor.
  • Communicate customer feedback, use cases, and market insights to internal teams to influence product development and marketing strategies.
  • Partner with internal teams (Customer Success, Product, Support) to deliver a seamless customer experience.
Qualifications & Experience:
  • Minimum 3 years' experience in Account Management, renewals, or upsells within a B2B SaaS environment.
  • Demonstrated ability to identify upsell opportunities and negotiate commercial terms.
  • Proven track record of hitting or exceeding revenue targets through renewals and upsells.
  • Experience discussing technical products with both technical and non-technical audiences.
  • Strong commercial acumen and ability to balance customer satisfaction with business growth.
  • Flexibility to work across global time zones.
Requirements:
  • Strong negotiation and closing skills.
  • Excellent communication skills — clear, persuasive, and able to adapt for different stakeholders.
  • Strategic thinker with sound business judgment.
  • Highly organized with strong planning, prioritization, and time management skills.
  • Consultative approach to problem-solving and customer engagement.
  • Comfortable handling challenging conversations and high-pressure situations.
  • A team player who embodies values and leads by example.

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