Customer Retention Specialist

6 days ago

Dublin, Dublin City, Ireland beBeeRetention Full time €70,000 - €90,000

Job Overview:

Sales managers play a pivotal role in shaping the customer retention strategy, driving business growth through effective leadership and optimization.

To succeed in this position, you will need to develop a high-performing team of specialists focused on reducing customer churn and maximizing lifetime value.

Key responsibilities include analyzing customer feedback, call data, and churn trends to identify areas for improvement. This will require collaboration with sales, marketing, and customer service teams to create seamless customer experiences while ensuring compliance with company policies and regulatory requirements.

To excel in this role, candidates should possess excellent analytical skills, a proven track record of success in selling or retaining customers despite price disadvantages, and demonstrable experience in a sales management capacity.

Essential Skills and Qualifications:

  • Proven ability to analyze complex data and drive strategic decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated success in sales or customer retention roles

Benefits of the Role:

This role offers the opportunity to make a meaningful impact on customer satisfaction and business growth. You will be part of a dynamic team working towards a common goal, with opportunities for professional development and career advancement.

About the Position:

This is a challenging and rewarding role that requires a unique blend of technical and interpersonal skills. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.

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