Front Office Team Leader

4 days ago


Dublin, Dublin City, Ireland Herbert Park Hotel & Park Residence Full time

About the Role:

The Reservations Supervisor is a vital member of our front office team, responsible for ensuring seamless communication between the reservations and sales departments. If you're a skilled communicator with experience in yield management and customer service, we'd love to hear from you

Main Responsibilities:
  • Communication and Collaboration
  • Cultivate strong relationships with the sales team to drive revenue growth.
  • Reservations Management
  • Oversee the day-to-day operations of the reservations office, ensuring accuracy and efficiency in all aspects of the reservation process.
  • Continuous Improvement
  • Develop and implement strategies to enhance the overall guest experience.
Requirements:
  • Education and Experience
  • Degree in Hospitality or related field (desired).
  • At least 2 years of experience in a similar role.
  • Skills and Qualifications
  • Exceptional communication and interpersonal skills.
  • Strong analytical and problem-solving skills.

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