Community Care Specialist
2 weeks ago
High standards of cleanliness are crucial in a residential environment. As a Maintenance Technician, you will play a vital role in achieving this goal. Your duties will include inspecting and diagnosing faults, undertaking minor day-to-day repairs and decoration, and maintaining the building(s), grounds, and equipment to a high standard.
Key Responsibilities
• Work as part of a friendly and supportive team to ensure all residents enjoy a high level of cleanliness throughout their community.
• Communicate effectively with customers, clients, and colleagues, demonstrating a clear understanding of issues and using initiative to respond accordingly.
• Maintain a focus on delivering services within agreed budgetary and resource parameters.
• Monitor the electronic maintenance reporting system daily, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
• Administer all property maintenance and records in accordance with Greystar policies and procedures.
• Maintain adequate levels of spares, stock, and supplies, ensuring effective forward planning.
• Respond to calls outside office hours that cannot be resolved without a presence on-site, referring to appropriate contractors as necessary.
• Undertake repair and maintenance tasks to a high quality, including plumbing, joinery, and carpentry, painting/decorating, maintenance of lighting, and required statutory testing.
• Understand and respond to health and safety matters in an appropriate and timely manner.
• Move furniture and heavy items from location to location on-site as required.
• Ensure all common parts of the site, including refuse and recycling facilities, are frequently inspected and maintained to the highest standards of repair and cleanliness.
• Monitor Sub-Contractors' performance to standard and retain accurate records of their site operations, including all relevant RAMS and Permits to Work.
• Accompany external contractors while on-site in line with key management and access policies.
• Support Community referencing relevant resident cycles with move-ins/move-outs and renovations and refurbishment works.
• Assist the Community Manager in key management, ensuring high levels of security at all times.
• Manage and maintain all statutory testing records, including annual PAT testing, inspections of emergency lighting, weekly fire alarm tests, and fire evacuations.
• Ensure gardens and grounds maintenance are well maintained, clean, tidy, and hazard-free, supervising external contractors as required.
• Practice proper safety techniques in accordance with Company and safe systems of work guidelines.
• Report any incidents or accidents to the Community Manager using the correct system and documentation.
• Review and act on site risk assessments as required with the Community Manager.About You
- A reasonable level of general education, educated to O' Level/GCSE level or equivalent, with demonstrable written and numerical skills.
- Awareness of H&S requirements on-site.
- Continually strives to improve knowledge, skills, and abilities to produce the best results.
- A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to repairs and maintenance in a residential building.
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