Technical Expert

2 days ago


Dublin, Dublin City, Ireland Amazon Full time
About the Job

This role offers an exciting opportunity to join our AWS Trust and Safety team, where you will be responsible for ensuring the quality and integrity of our cloud-based services. As a Technical Specialist, you will work closely with internal stakeholders to address complex customer issues and develop effective solutions.

Main Responsibilities:
  1. Take ownership of customer issues and collaborate with cross-functional teams to resolve them
  2. Act as a technical expert and provide guidance on policies, procedures, and tools
  3. Analyze trends and report findings to inform business decisions
About Our Team

The AWS Trust and Safety team works tirelessly to protect our customers and maintain the trust they have in our services. Our team is dedicated to fostering a culture of inclusivity, empathy, and open communication, where every team member feels valued and empowered to contribute their best work.

Your Qualifications:
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Able to work independently and collaboratively as part of a team


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