Hospitality Reservations Supervisor

8 hours ago


The Municipal District of Clane Maynooth, Ireland beBeeReservation Full time

Reservations Supervisors are sought after by top hospitality establishments to lead their reservations teams and oversee the smooth handling of booking enquiries. They must possess excellent communication skills, attention to detail and a passion for delivering exceptional customer service.

  • Responsibilities:
  • Handling incoming reservations via phone, email and web in a professional and friendly manner
  • Ensuring all queries are responded to within agreed timelines
  • Accurately inputting reservations into the guest management system
  • Communicating guest requests to the relevant departments promptly
  • Supporting the team in managing individual and group bookings

  • Requirements:
  • Previous experience in a hotel reservations role
  • Excellent written and verbal communication skills
  • Good time management skills
  • An eye for detail
  • An organised multi-tasker
  • Experience managing group bookings is an advantage

  • Benefits:
  • Complimentary gym membership
  • Free tea/coffee while on duty
  • Discount in hotel and beauty salon treatments
  • Complimentary daily meals and snacks in canteen
  • Staff canteen, changing room, shower facilities,
  • Internal/ External Training provided
  • Competitive salary based on experience
  • Flexibility
  • Free on-site parking


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