Logistics Business Manager

2 days ago


Dublin, Dublin City, Ireland Dhl Germany Full time

Job Description:

Company Overview

DHL Germany is a leading logistics company that requires a skilled professional to manage its business process operations.

Job Summary

We are seeking an experienced BPO Country Operations Director to lead our country's BPO team and drive digitalization and automation across all business units. The ideal candidate will have strong leadership skills, the ability to influence senior stakeholders, and experience in managing teams and projects.

Main Responsibilities
  • Develop and deliver the country BPO plan in alignment with the country management team
  • Drive local to global process harmonization and ensure global best practices are replicated
  • Act as business partner to the GSC, ensuring we continue to leverage EBIT benefit and achieve a quality service
Key Accountabilities
  • Role description with key responsibilities
  • Business Process Management: Drive local to global process harmonization & process
  • Business Process & System Training: Assess training requirements based on global standard operating processes, system changes, and user needs
Skills / Qualifications
  • Energetic, enthusiastic, results-oriented
  • Strong Leadership Skills
  • Change Enabler

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