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Infrastructure Support Specialist
2 weeks ago
Job Opportunity:
Infrastructure Support SpecialistWe are seeking a skilled and dedicated Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will be responsible for providing technical support in infrastructure services, responding to issues and assisting in tasks.
Key Responsibilities:
- Provide Technical Support: Respond to technical issues and provide assistance in tasks related to infrastructure services.
- Contribute to Projects: Contribute to infrastructure projects and tasks under supervision.
- Monitor and Troubleshoot: Participate in the monitoring and basic troubleshooting of infrastructure systems.
- Address Challenges: Work with the team to address infrastructure-related challenges and meet departmental needs.
- Develop Documentation: Support the development of infrastructure documentation, including incident logs and records.
- Enhance Skills: Continue to develop and enhance technical skills.
- Apply Problem-Solving Abilities: Apply problem-solving abilities to address infrastructure issues.
- Follow Best Practices: Follow established best practices and standards in infrastructure service delivery.
Requirements:
- Education: Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Experience: Typically, 2+ years of relevant work experience.
- Technical Analysis: Proven experience in infrastructure technology analysis.
- Data Analysis and Problem-Solving: Proficiencies in data analysis and problem-solving.
- Continuous Learning: A continuous learner that stays abreast with industry knowledge and technology.
Preferred Qualifications:
- Advanced Degree: An advanced degree in a relevant field is a plus.
- Certifications: Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus.
Work Environment:
We believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
