IT Infrastructure Support Specialist

2 weeks ago


Dublin, Dublin City, Ireland beBeeInfrastructure Full time €40,000 - €60,000

Job Title: IT Infrastructure Support Specialist

Description: We are seeking an experienced IT Infrastructure Support Specialist to join our Managed Services Team. This role involves working on a dedicated team in a dynamic and evolving IT environment.

  • Monitoring and Management support and configuration of customers' infrastructure
  • Provisioning accounts and equipment
  • Desktop Support for customers
  • Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365
  • Configuration of Microsoft Server, Exchange, Active Directory
  • Maintaining and building the current documentation in place
  • Hardware troubleshooting
  • Interacting with and managing 3rd parties
  • Application troubleshooting and support
  • Imaging and Deployment
  • Managing File Permissions and Access Rights
  • Configuration and Support of Mobile Devices

Requirements:

  • At least 2 years of experience working in a deskside support environment
  • Application Support – 1st Level
  • Windows Servers, Active Directory, Microsoft Exchange, MS Office – Level 1 support
  • Office 365 and Virtualization experience advantageous
  • Customer Services, Call Handling

PREFERRED QUALIFICATIONS:

  • Microsoft Specialist certification in Windows 10
  • A Microsoft MCP for Client or Server OS
  • Comptia A+
  • Comptia Net+

Candidates must be eligible to work full-time and long-term in the specified location or hold a valid appropriate long-term work Visa to apply.



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