
Housekeeping Operations Manager
7 days ago
This role presents an opportunity to join our team as a Housekeeping Supervisor. As a key member of the housekeeping department, you will be responsible for ensuring the cleanliness and presentation of guest rooms and public areas meet brand standards.
- Main Responsibilities:
- To oversee and manage the cleaning and servicing of all bedrooms and public areas, guaranteeing they are well-maintained and presentable at all times.
- Support the smooth operation of the hotel by providing exceptional service to our guests, contributing to a memorable experience in every room.
- Lead and inspire your team by example, fostering an environment where colleagues feel valued and empowered to excel in their roles, encouraging growth and development within the department.
- Take an active approach to training and supporting your team members, focusing on maintaining high standards and enhancing their skills and expertise.
- Collaborate with the Head Housekeeper and Assistant Head Housekeeper to develop and maintain partnerships with external housekeeping providers, optimizing efficiency and quality.
- Key Qualifications:
- A genuine passion for hospitality, encompassing a love for delivering exceptional experiences across various aspects, from food and drink to events and accommodations.
- A strong desire to positively impact those you interact with, creating lasting memories through your work.
- An attention to detail that allows you to spot even the slightest discrepancies in standards, ensuring consistency throughout the property.
- A proactive attitude towards ownership and pride in your work, demonstrating a commitment to seeing projects through to completion and achieving desired results.
- An innate ability to connect with others, making those around you feel supported and valued, and fostering an environment where questions are welcome and concerns are addressed.
- Benefits:
- Competitive holiday package, including bank holidays, plus pension and life insurance provisions.
- Catered meals during working hours.
- An exclusive complimentary stay at our property and a meal for two when you commence employment with us.
- Ongoing professional development opportunities, designed to equip you with the knowledge, skills, and confidence to excel in your role and beyond.
- Vacation time allocated for participating in charitable activities with our partner organizations.
- Hox Hero and Nifty Fifty programs, recognizing and rewarding outstanding performance and dedication to our core values.
- Regular social gatherings and team celebrations, showcasing our commitment to camaraderie and enjoyment outside of work hours.
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