Urban Accommodation Supervisor
2 weeks ago
Staycity is an urban aparthotel brand that blends the freedom of apartment living with the quality and consistency of a hotel stay.
Job DescriptionWe are seeking a Night Manager to help shape the guest journey. As a key member of our team, you will be responsible for verifying payments upon guest check-in at night, following established procedures for various payment methods. You will also be responsible for keeping the team up to date about departmental, hotel and company activities through daily communications, including financial feedback, customer feedback, and guest feedback reports.
Required Skills and Qualifications- A minimum of 2 years experience in a similar role, ideally within the hotel or hospitality sector is required.
- Knowledge of Front Office operations is essential.
- Flexible working patterns allow for work-life balance.
- A bonus scheme rewards high performers based on our core values and tied to individual property goals.
- Discounted rates for overnight stays for you, and your family and friends provide additional perks.
- The refer and earn scheme allows you to earn up to £/€550 by referring colleagues and friends.
- Education Support helps foster new skills and knowledge.
- Volunteer days: 2 paid volunteer days per year give back to the community.
- EAP: Support is available for you and your family when needed.
- Seniority level: Mid-Senior level.
- Employment type: Full-time.
- Job function: Management and Manufacturing.
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