
Site Operations Coordinator
1 week ago
This is a fantastic opportunity to excel as a key coordinator in our organization.
We are seeking an extremely organized and customer-focused professional who can manage day-to-day operations, provide support to other team members and handle client interactions.
Main Responsibilities:- Facilities Management:
- Maintain the smooth daily functioning of our locations.
- Coordinate maintenance, repairs and inventory management with suppliers and tradespeople.
- Monitor stock levels and oversee cleaning teams for high safety and hygiene standards.
- Manage meeting rooms, calendar, setup, on-site assistance, turnover, stock and catering facilitation.
- Interact with building technology such as access control, phone systems, IT and printers.
- Client Interaction:
- Build direct relationships with clients from initial contact to ongoing support.
- Conduct building tours, manage client onboarding, office setups and offboarding processes.
- Provide first point of contact for client queries and support requests, escalating to management when necessary.
- Meet and greet clients and their guests while ensuring compliance with health & safety and fire safety regulations.
- Cross-Departmental Support:
- Offer essential support and cover to front-of-house and mailroom staff.
- Greet and manage clients, visitors and walk-ins as primary contact.
- Handle mailroom duties like sorting, distributing and dispatching daily mail along with managing deliveries, collections and outbound items.
- Provide general office administration and support to internal teams as needed.
- A highly customer-centric candidate with minimum 3 years administrative experience.
- Experience in facilities management is desirable.
- Organized, resourceful and comfortable working independently.
- Navigating and remaining calm in pressurised or time-sensitive situations.
- Prioritizing, scheduling and multitasking in a fast-paced environment.
- A natural eye for detail and accuracy.
- A strong sense of ownership and ability to follow tasks through to completion.
- Comfortable supporting client needs and engaging new people.
- Proficient in working with various technologies including hardware (comms room, phone system, data connectivity, scanners, printers) and cloud-based systems (CRM, Outlook, Teams, Microsoft tools, cloud-based team management and database platforms).
- Excellent written and verbal communication skills and fluent in English.
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