Customer Experience Representative

5 days ago


Dublin, Dublin City, Ireland Foot Locker, Inc. Full time
About the Role

We are looking for a dynamic and customer-centric individual to fill the position of Cx Team Member at Foot Locker. As a key representative of our brand, you will be responsible for providing an exceptional shopping experience to every customer, demonstrating a deep understanding of our products and services.

Key Responsibilities:
  • Demonstrating expertise in all products offered, including current and upcoming trends
  • Collaborating with coworkers to deliver excellent sales service and meet operational expectations
  • Building strong relationships with customers through personalized service and tailored recommendations
  • Meeting personal and productivity goals while contributing to a positive and inclusive work environment

Qualifications

To excel in this role, you will need:A strong passion for athletic products and a desire to share that enthusiasm with customersExcellent communication and interpersonal skills, with the ability to engage with customers of all ages and backgroundsFlexibility to work various shifts, including nights, weekends, and holidays

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