Delivering Exceptional Customer Experience

2 days ago

Cork, Cork, Ireland beBeeOperational Part time €30,000 - €40,000
Retail Operations Support

Harvey Norman is seeking a skilled Retail Operations Support individual to join our team. In this role, you will be responsible for building customer loyalty by providing exceptional service and support.

You will process online sales orders, analyze and monitor daily reports, assist on the cash desk during busy periods, and take ownership of customer service responses.

The ideal candidate will have experience in retail, be customer-orientated, thrive in a fast-paced environment, and possess excellent problem-solving skills.

We offer a dynamic and growing work environment, generous staff discounts, and opportunities for career development.

This is an 11-month fixed-term contract with the potential for permanency. You must be flexible and available to work various store hours, including days, evenings, weekends, and public holidays.

  • Key Responsibilities:
  • Build customer loyalty through exceptional service and support.
  • Process online sales orders and prepare click-and-collect.
  • Analyze and monitor daily reports, flagging priorities for management.
  • Assist on the cash desk during busy periods.
  • Take ownership of customer service responses.
  • Required Skills and Qualifications:
  • Experience in retail (not essential, as excellent training will be provided).
  • Customer-orientated with strong communication skills.
  • Thrives in a fast-paced environment and possesses excellent problem-solving skills.
  • Attention to detail and accuracy are essential.
  • Team player who works collaboratively and supports others to achieve team goals.
  • Benefits:
  • Dynamic and growing work environment.
  • Generous staff discounts.
  • Opportunities for career development and growth within the company.
  • Others:
  • Part-time position with the possibility of permanency after 11 months.
  • Must be flexible and available to work various store hours, including days, evenings, weekends, and public holidays.

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