Career Customer Service Associate

2 weeks ago

Cork, Cork, Ireland beBeeCustomerService Full time €30,000 - €40,000

Job Role:

We are seeking a Career Customer Service Associate to join our professional team in a hybrid environment.

As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls and interactions.

Responsibilities:

  • Answering inbound customer calls in a professional and efficient manner.
  • Resolving queries, providing information, and ensuring a positive customer experience.
  • Updating internal systems accurately after each interaction.
  • Working as part of a team to meet performance and service targets.
  • Following processes and maintaining high-quality standards.

Requirements:

  • 2-3 years of customer service experience (hospitality, insurance, or contact centre preferred).
  • Excellent communication and interpersonal skills.
  • Ability to handle calls with empathy, patience, and professionalism.
  • Strong multitasking and time management skills.
  • Comfortable working in a hybrid environment with basic computer literacy.

Benefits:

  • Competitive salary and benefits package.
  • Hybrid working flexibility.
  • A supportive and inclusive team culture.
  • Full training and continuous development opportunities.

Join our dynamic team today and take the first step towards a rewarding career in customer service

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