Dedicated Customer Service Role Available
7 days ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of store appearance and presentation.
- Participate in visual merchandising, including window displays, shop floor layouts and product presentations.
- Contribute to the achievement of business objectives by suggesting and implementing initiatives to improve customer satisfaction and loyalty.
- Develop knowledge of products and services offered by the company, ensuring accurate information is provided to customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work varying shifts, including weekends and bank holidays.
- Ability to lift and move stock, as required.
What We Offer:
- Competitive hourly rate.
- Opportunities for career progression and development.
- Discounts on purchases and access to employee benefits.
- Recognition and reward for outstanding performance.
About Us:
We are a leading retailer committed to providing excellent customer service and creating a positive shopping experience. Our values of respect, integrity, and teamwork guide everything we do, and we strive to make a positive impact in our communities.
Join our team and become part of a dynamic and supportive environment where you can grow and develop your skills. Apply now to take the first step towards an exciting career with us.
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