Operations Director

2 weeks ago

Cork, Cork, Ireland beBeeManagement Full time €35,000 - €50,000
Job Description

We are seeking a highly organized and dynamic leader to oversee daily operations, ensure exceptional customer experiences, and drive operational efficiency at a busy GastroBar/Restaurant in Cork.

The ideal candidate will play a critical role in maintaining the Venue's reputation for quality service, lively atmosphere, and operational excellence.

Key Responsibilities:
  • Operational Oversight: Manage day-to-day operations of the bar and restaurant, including front-of-house and back-of-house activities. Ensure compliance with health, safety, and sanitation regulations, including food safety standards and liquor licensing requirements.
  • Staff Management: Recruit, train, mentor, and supervise staff, including bartenders and servers. Create staff schedules to ensure adequate coverage while optimizing labor costs. Foster a positive work environment, addressing staff concerns and promoting teamwork.
  • Customer Experience: Ensure high standards of customer service are maintained, addressing customer feedback and resolving issues promptly. Monitor dining and bar areas to ensure a welcoming and enjoyable atmosphere for guests.
  • Financial Management: Monitor and manage budgets, including labor, food, and beverage costs. Analyze sales reports and operational data to identify areas for cost savings and revenue growth.
  • Marketing and Events: Collaborate with the marketing team to promote private dining, special events, promotions, weekly specials, and themed/seasonal events to drive customer traffic. Oversee the planning and execution of special events, live music, or themed nights to enhance guest engagement.
Qualifications:
  • Bachelor's degree in hospitality management, business administration, or a related field (preferred but not required).
  • Minimum of 3 years of experience in GastroBar/Restaurant management, with at least 2 years in an Operations Manager's role.
  • Strong knowledge of food and beverage operations, including inventory control and cost management.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple priorities.
Benefits:
  • Competitive salary, commensurate with experience.
  • Performance-based bonuses.
  • Meal allowance.

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