Senior Credit and Collections Specialist
7 days ago
Job Opportunity
A senior credit and collections professional is required to oversee outstanding balances, craft payment plans, and resolve discrepancies. The ideal candidate will possess a minimum of 5 years' experience in credit and collection analysis, proficiency in Excel reporting, and exceptional communication skills.
Responsibilities
- Monitor and manage outstanding balances, ensuring timely collection of overdue payments
- Negotiate and implement payment plans for customers encountering financial difficulties
- Reconcile customer accounts, ensuring all payments are accurately allocated in the system
- Efficiently investigate and resolve payment discrepancies and customer queries
- Collaborate closely with sales and team members to address credit-related issues
- Maintain accurate and up-to-date customer account records in the system
- Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the ledger
- Cash receipt posting in the system – Coordinate with the Treasury team to ensure correct application of all receipts, achieving a zero-credit balance at the end of the quarter
- License Key extensions – Manage customer access to licenses via the EDA on tap system, aligning with customer payment habits
- Prepare Cash Flow Forecasts for portfolios, examining existing billings and future billings for all order types and assessing the expected collection date
- Ensure compliance with company policies and procedures
- Manage all credit limit adjustments required for order flow
- Conduct cash forecasting, bad debt, and DSO reporting as needed
- Participate in occasional project work
Requirements
- Minimum of 5 years' experience in credit and collection analysis
- Experience in cash forecasting and bad debt reporting
- Fluency in written and spoken French and English
- Ability to work independently
- Detail-oriented, well-organized, and methodical
- Proficiency in Excel reporting
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Bonus
- Promotion opportunities available based on performance
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