
Senior Technology Solutions Specialist
2 weeks ago
Join our team as a Technical Account Manager to play a key role in educating potential clients and ensuring existing customers are happy and successful.
- Key Responsibilities:
- Advise on technical support and product adoption for customers
- Analyze customer's IT Operations environment and provide recommendations
- Be the customer's advocate by suggesting process changes, product adoption, configuration, and additional features to meet their requirements
- Collaborate with cross-functional teams to help identify new features and products
Requirements:
- Technical grounding in IT Operations
- Hands-on experience of AWS, Azure or GCP
- Comfortable scripting languages like Python, JavaScript, Ruby, Perl, Go, PHP, or Chef/Puppet
- Skilled in using CI/CD tools like Jenkins or GitLab
- Knowledgeable about containerization tools like Docker, Kubernetes, or Rancher
Benefits:
- Best-in-breed onboarding program
- Generous global benefits package
- Intra-departmental mentorship and buddy program
- New hire stock equity and employee stock purchase plan
- Continuous professional development and career pathing
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