
Team Support Specialist
6 days ago
We are seeking a highly skilled Team Support Specialist to join our busy department.
The ideal candidate will be responsible for providing administrative support, handling day-to-day tasks and managing office operations.
Key responsibilities include overseeing the monitoring of logging calls and emails, ensuring all relevant information is organized and prioritized, collecting client feedback and escalating issues when necessary.
Additionally, the successful candidate will be responsible for managing paperwork, filing, and electronic records, reviewing check sheets, log actions, and ensuring timely completion.
They will also produce reports and analyze helpdesk data as needed, perform general office and administrative duties, coordinate and manage Planned Preventative Maintenance visits, and support the facilities manager by maintaining reports and schedules.
Furthermore, the team support specialist will be responsible for coordinating contractors' on-site activities, issuing work permits and requesting RAMS for all works, and assisting with small projects and in-house event coordination.
Maintenance Support Includes:
- Track incoming maintenance requests
- Manage contractors and track work completion
- Handle key management
- Liaise with property managers
- Manage maintenance projects
- Handle conflict situations professionally
- Perform additional duties as required
- Experience in helpdesk or administrative roles is desirable
- Proficient in Microsoft Office and Building Link
- Team-oriented, proactive, and open-minded
- Highly organized with excellent attention to detail
- Strong interpersonal, written, and verbal communication skills
- Customer service skills under time pressure
- Ability to work independently and demonstrate flexibility
- Multitasking skills and professionalism
- Excellent problem-solving abilities
Savills Ireland is an equal opportunity employer. We are committed to creating an inclusive, diverse working environment where talents are valued and discrimination is not tolerated.
We strive to provide a supportive and dynamic workplace that fosters growth and development.
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