Booking Scheduling Specialist
16 hours ago
We are seeking a highly skilled Client Scheduling Specialist to join our team. In this role, you will be responsible for coordinating the placement of homecare nurses and caregivers to clients within a dedicated region.
As a Client Scheduling Specialist, your primary responsibilities will include:
- Staff Coordination: Coordinating with staff to ensure they have the necessary information to fulfill their duties effectively.
- Scheduling: Filling all 'open' bookings in a timely manner and ensuring that staff are aware of their schedules.
- Client Liaison: Maintaining regular contact with clients to understand their changing requirements and preferences.
- Compliance: Ensuring that all staff are compliant with company standards and policies before placing them with clients.
The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well under pressure.
In addition to your technical skills, we are looking for someone who is able to work collaboratively as part of a team, provide excellent customer service, and maintain confidentiality when dealing with sensitive information.
Requirements:- A minimum of 1-2 years' experience in a similar position – previous administration experience is essential.
- Strong written and oral communication skills and attention to detail.
- Proficient in basic IT systems.
- Excellent interpersonal and communication skills.
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