
Digital Customer Experience Professional
2 weeks ago
Customer Experience Expert
">- This is a pivotal role for someone who can empower our customers to create compelling digital experiences.
- As a customer-facing expert, you will be responsible for guiding clients through our product platform features and providing them with technical enablement.
Key Responsibilities:
">- Create and deliver comprehensive technical solutions to complex business problems.
- Develop prototypes or code examples to facilitate customer onboarding and support projects.
- Maintain a foundational understanding of technologies related to Contentful as well as staying up-to-date with industry trends.
Requirements:
">- At least 2 years of experience in a similar customer-facing role, such as a technical consultant or solution engineer.
- Professional experience working on projects that utilize microservices-based architectures.
- Some experience with modern JavaScript frameworks: NextJS, NuxtJS, Remix, Vue, or Angular.
Benefits:
">- A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
- Time off to care for and focus on your growing family.
- An annual wellbeing stipend to care for your physical, financial, or emotional health.
What We Offer:
">- A collaborative and inclusive work environment.
- The opportunity to work with a diverse team of professionals from around the world.
- A comprehensive benefits package, including health insurance, retirement plans, and more.
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