Executive Secretary for Meetings and Events

1 week ago

Portlaoise, Laois, Ireland beBeeEvent Full time €45,000 - €55,000
Meetings & Events Coordinator Role

We are seeking a highly organized professional to manage all aspects of the Events Department.

Main Purpose:

  • To oversee every stage of events planning, ensuring seamless execution and continuous improvement.
  • To instil a culture where customer expectations are anticipated and exceeded wherever possible.

Key Responsibilities:

  • To perform administrative tasks efficiently, providing exceptional customer service to our guests.
  • To coordinate meetings and events, working closely with the Sales Team.
  • To handle customer inquiries professionally and effectively, ensuring guest satisfaction.
  • To develop and implement event standards and performance procedures.
  • To be knowledgeable about all services and facilities, with the ability to upsell and promote them.
  • To attend trade shows, promotional events, and other relevant industry events.
  • To collaborate with Department Managers, including Sales, Reservations, Front Office, Conference, and Banqueting.
  • To build relationships with key group and incentive operators to maximize this market.
  • To participate in Health and Safety training and other scheduled programs.
  • To have a comprehensive understanding of local areas, including history, facilities, and attractions.
  • To handle internal and external calls professionally and efficiently.
  • To proactively identify and follow up potential business leads and enquiries to generate further sales and revenue.
  • To communicate closely with the Director of Sales and Marketing to share ideas and initiatives for revenue generation.

The Ideal Candidate:

  • Previous experience in meetings and events coordination within a similar property or industry setting.
  • Ability to operate in an organized manner, with excellent attention to detail.
  • Exceptional interpersonal and communication skills, with a strong customer service background.
  • Natural leadership skills and good business acumen to maximize revenue and sales.
  • Proficiency in Opera, Mind-A-Client, and Office Outlook.

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