Transformation Leader

This is an exciting opportunity to join a dynamic and fast-growing area of our organization, looking to implement new and innovative solutions to serve client needs.

The Business Process Analyst plays a key role in the global Business Process Transformation (BPT) team within our COO organization.

The business process analyst will work with internal and external stakeholders to review existing business processes, define and implement new solutions that achieve business and client objectives.

Key Responsibilities:

• Contribute to the global business product roadmap development and deliver to achieve strategic business objectives.
• Engage with internal operation and technology partners to define and document business requirements and features, while proactively identifying and mitigating related inefficiencies or risks.
• Provide input and feedback relating to solutions alternatives and prioritization to support delivering the highest business value by implementing efficiencies and de-risking to optimize capabilities.
• Coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness.
• Support business process and technical implementations to ensure solutions meet business needs.
• Represent the business in technical business requirements gathering to ensure they are translated into easy to implement technical solutions, integrations, system designs, tests, transformation, and reports.
• Create and update project artifacts such as process flows, business requirements documents, and user guides.
• Ensure our technology partners are keeping related technical artifacts such as tasks, boards, user stories, use cases, test cases, application documentation, release notes and technical write-ups, up to date.
• Proactively challenge newly defined processes or technical development to identify and resolve potential issues.
• Conduct or facilitate information sharing sessions with supporting documentation or reference material for clients, employees and team members as needed.
• Monitoring the success of updated business workflows for opportunities for continuous improvement.

Requirements:

• Proven capabilities and experience business process transformation and new workflow development and management; experience with Pega, or similar business process management tool a plus.
• Experience of 3 – 10 years, with a deep background in financial services either working for an alternative investment manager, fund administrator or consultant.
• Strong experience within alternative investment segments of private equity, private debt/credit and real estate.
• Experience with Agile software development, traditional project management and Six Sigma methodologies and techniques.
• Successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
• Data modeling and design understanding, including conceptual and logical modeling.
• Effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts decision with diverse audiences.
• Strength with analytical, data, problem solving and collaboration skills.
• Experience with system integration and data mapping.
• Attention to detail and quality to fulfill responsibilities.
• Proficient with Microsoft, process/workflow, and collaboration tools.
• Understanding of Business/Organizational Change Management strategies for business transformation.