
Duty Manager
2 weeks ago
Unlock your true self in a community of like-minded individuals who share a passion for creating unforgettable experiences. Our dynamic team is the heartbeat of our operations, making every stay a memorable one.
Key Responsibilities:
- Lead daily operations of the food and beverage department with exceptional organisational skills
- Manage a team of servers, hosts, and bartenders to ensure seamless hospitality
- Maintain high levels of customer satisfaction through excellent service
- Develop and implement strategies to achieve sales targets and drive business growth
- Monitor inventory levels and order supplies as needed to maintain operational efficiency
- Train and mentor staff to maintain high standards of performance and excellence
- Handle customer complaints and resolve issues promptly to deliver exceptional customer service
- Ensure adherence to health and safety regulations at all times
Qualifications:
- Previous experience in a senior role within the catering and hospitality industry
- Strong leadership and communication skills to motivate and engage teams
- Excellent problem-solving abilities to drive results and overcome challenges
- Knowledge of food and beverage trends to inform menu development and drive business growth
- Ability to work well under pressure and adapt to changing circumstances
- Relevant qualifications in hospitality management or related field to underpin professional expertise
Benefits:
- Competitive salary and performance-based incentives to reward achievement
- Opportunities for career advancement and professional development to support growth
- Training and development programs to enhance skills and knowledge
- Staff discounts on dining and accommodation to promote a sense of belonging
- Paid time off and holiday entitlement to support work-life balance
- Pension scheme to support long-term financial security
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