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Cloud Ambassador Engineer

1 week ago

Dublin, Dublin City, Ireland ENGINEERINGUK Full time

We are seeking a highly skilled Cloud Ambassador Engineer to join our team at ENGINEERINGUK. In this role, you will be responsible for solving complex technical issues, collaborating with cross-functional teams, and driving initiatives that improve our customers' experience.

About the Role

  1. You will work closely with our customers to understand their technical requirements, providing tailored solutions that meet their evolving needs.
  2. Your day will include troubleshooting technical issues, working with internal teams to resolve defects, and implementing process improvements that enhance our customers' experience.
  3. You will stay up-to-date with the latest advancements in cloud computing, developing new technical skills and competencies to deliver exceptional value to our customers.
  4. In addition to your technical expertise, you will also play a key role in coaching and mentoring new team members, ensuring they have the skills and knowledge needed to excel in their roles.

About the Team

AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member of our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.