Building Long-Term Client Relationships

2 days ago

Galway, Galway, Ireland beBeeRelationship Full time €40,000 - €60,000
Client Growth Specialist

The role of a Client Growth Specialist is pivotal in ensuring clients have an exceptional experience with the organization. You will oversee a portfolio of client accounts, focusing on developing lasting relationships that drive value and satisfaction. Your success will be measured by client retention, referrals, and active utilization of solutions.

This involves being the primary point of contact for client accounts, handling day-to-day account management while collaborating with colleagues to facilitate onboarding, training, and ongoing engagement.

Key objectives include renewing and growing client accounts through proactive needs anticipation, recommending additional products and services, and delivering a superior customer experience as measured by revenue retention and product usage.

Additionally, you will increase overall client satisfaction with the organization, providing seamless and best-in-class customer experiences throughout the client lifecycle.

  • Renew and grow a set of client accounts by anticipating their needs, recommending additional products and services, and providing a high-quality customer experience as measured by revenue retention and product usage.
  • Increase overall client satisfaction with the organization by implementing strategies that drive Net Promoter Score improvement.
  • Deliver a seamless and best-in-class customer experience across all phases of the client lifecycle by coordinating with project teams, administrative staff, IT, and users of our application(s).
  • Collaborate internally to serve as the voice of the client across departments, including sales, expansion, services, marketing, finance, and customer operations.
  • Align closely with the Expansion Sales team to identify, qualify, and pass on expansion opportunities.
  • Work closely with the Implementation team to deploy our products and modules to senior stakeholders, including C-Suite and Directors.
  • Develop and maintain strong direct client relationships with key stakeholders and retain those relationships.
  • Identify and pursue client advocacy initiatives.

Required skills and qualifications include:

  • Up to 3 years of relevant experience required.
  • Experience in building and maintaining strong direct client relationships.
  • Ability to seek out and implement client advocacy initiatives.
  • Desirable: Some experience in SAAS account management and proficiency in sales CRM applications such as Salesforce.
  • Excellent communication and presentation skills, with the ability to manage multiple stakeholders.
  • Strong problem-solving ability and a natural curiosity around client business needs.
  • High level of resilience and a positive attitude when faced with challenges.
  • Passion for technology and a solution-centric mindset.
Benefits of Joining Our Team
  • Our culture values creativity, innovation, and collaboration.
  • We prioritize our employees' well-being, offering flexible work arrangements, comprehensive health benefits, generous time off policies, wellness programs, and more.
  • As a global organization with office hubs in multiple cities, this role follows a hybrid work model requiring at least 50% onsite work if you reside near an office location.
  • We are committed to diversity and inclusion, providing accommodations for qualified individuals with disabilities in the hiring process.

  • Strategic Client Relationship Manager

    1 week ago

    Galway, Galway, Ireland beBeeAccountability Full time

    Customer Success Manager Job Description\As a Customer Success Manager, you will play a pivotal role in ensuring our customers have an exceptional experience with our platform. You will be responsible for managing a portfolio of accounts and fostering strong, long-lasting relationships with key stakeholders.\Your success will be measured by customer...

  • Client Relationship Specialist

    3 days ago

    Galway, Galway, Ireland beBeeBusiness Full time €42,487 - €50,985

    Account Manager RoleWe are seeking a skilled professional to fill the role of Account Manager. This exciting opportunity offers the chance to drive growth by managing existing client relationships and exploring new business opportunities within the region.The ideal candidate will oversee the technical and business performance of client contracts, focusing on...

  • Driving Growth Through Client Relationships

    6 days ago

    Galway, Galway, Ireland beBeeBusiness Full time €42,487 - €50,985

    Job OpportunityA leading organization in the water and energy industry seeks a seasoned Business Development Manager to join their team in Galway, Ireland.This role involves driving growth by managing existing client relationships and exploring new business opportunities within the region. The successful candidate will oversee the technical and commercial...

  • Client Relationship Builder

    3 days ago

    Galway, Galway, Ireland beBeeInsurance Full time €40,000 - €60,000

    Job OverviewWe are seeking a driven and motivated individual to fill the role of Personal Lines Sales Advisor in Galway, County Galway, Ireland. This opportunity provides a goal-oriented environment with a competitive salary and commission structure.ResponsibilitiesEngage with new and existing clients to establish and maintain strong professional...

  • Principal Building Services Lead

    4 days ago

    Galway, Galway, Ireland beBeeSustainability Full time €80,000 - €120,000

    Senior Design Engineering PositionWe are seeking an experienced Senior Design Engineer to lead our Galway office and play a key role in shaping the future of our building services consultancy.This is a senior leadership position suitable for a Mechanical or Electrical engineer with strong technical ability, project leadership experience, and the drive to...

  • Electrical Build Manager

    2 days ago

    Galway, Galway, Ireland beBeeElectrical Full time €70,000 - €90,000

    Job Title: Senior Electrical EngineerKey Responsibilities:Working on multi-disciplinary projects to deliver electrical builds across Europe.Leading technical reviews, submittals, and equipment procurement for complex systems.Overseeing installation, commissioning, and handover of electrical systems.Mentoring junior staff while ensuring progress, safety, and...

  • Life & Pensions Client Portfolio Manager

    3 weeks ago

    Galway, Galway, Ireland WTW Full time

    Social network you want to login/join with:Life & Pensions Client Portfolio Manager, Galwaycol-narrow-leftClient:WTWLocation:Galway, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:f5338fc634c1Job Views:7Posted:18.08.2025Expiry Date:02.10.2025col-wideJob Description:Help clients plan for the future — and make a meaningful...

  • Building Designer

    3 days ago

    Galway, Galway, Ireland beBeeArchitectural Full time €25,000 - €40,000

    We are seeking a talented Graduate Architectural Technologist to join our team in Sligo Office. Depending on experience, we are open to considering candidates in Dublin, Galway, Limerick or Castlebar.This is a permanent role offering long-term opportunities for career development in drafting, 3D modelling and design.This is an opportunity to kick-start your...

  • Brand Developer Fixed Term Contract

    3 days ago

    Galway, Galway, Ireland FMI - Field Management Full time

    Brand Developer Fixed Term Contract (6 weeks)Join to apply for the Brand Developer Fixed Term Contract (6 weeks) role at FMI - Field ManagementOverviewYour missionMain purpose of role: maintaining and generating new distribution and volume by creating and leveraging relationships with regional accounts.Full Clean Valid Driving Licence Is RequiredKey Tasks...

  • Senior Laboratory Sales Executive

    6 days ago

    Galway, Galway, Ireland beBeeAccount Full time €40,000 - €55,000

    Business Development Manager OpportunityAs a seasoned Business Development Manager, you will be responsible for expanding our sales portfolio in the laboratory industry. Your primary focus will be on identifying and pursuing new business opportunities, as well as managing existing client relationships.The ideal candidate will have a strong scientific...