Business Outcomes Specialist

1 day ago


Dublin, Dublin City, Ireland beBeeCustomerSuccess Full time €90,000 - €140,000
Key Responsibilities

We are looking for a skilled customer success specialist to oversee a portfolio of customers and help them achieve business goals through the effective use of ServiceNow's products.

  • Evaluate customer technical status, ensuring they have the most recent version of our product.
  • Identify criteria for assisting customers using Success Plays in the ServiceNow platform.
  • Promote customer success stories and processes within ServiceNow.
  • Ensure customers receive maximum value from their ServiceNow investment.
  • Work with internal teams to enhance product adoption and increase user engagement.
Requirements
  • 5+ years of experience providing customer professional services or related business support.
  • Able to provide comprehensive services independently.
  • Experience resolving complex issues through analysis.
  • Ability to work collaboratively as part of a team.
  • ServiceNow certifications highly valued.

Benefits

This role offers a unique opportunity to make a lasting impact on customer outcomes and drive business growth. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we encourage you to apply.

About this Role

This position requires a high degree of autonomy, strong analytical skills, and excellent communication abilities. As a customer success specialist, you will play a critical role in driving customer satisfaction and loyalty.



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