
Business Outcomes Specialist
1 day ago
We are looking for a skilled customer success specialist to oversee a portfolio of customers and help them achieve business goals through the effective use of ServiceNow's products.
- Evaluate customer technical status, ensuring they have the most recent version of our product.
- Identify criteria for assisting customers using Success Plays in the ServiceNow platform.
- Promote customer success stories and processes within ServiceNow.
- Ensure customers receive maximum value from their ServiceNow investment.
- Work with internal teams to enhance product adoption and increase user engagement.
- 5+ years of experience providing customer professional services or related business support.
- Able to provide comprehensive services independently.
- Experience resolving complex issues through analysis.
- Ability to work collaboratively as part of a team.
- ServiceNow certifications highly valued.
Benefits
This role offers a unique opportunity to make a lasting impact on customer outcomes and drive business growth. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we encourage you to apply.
About this Role
This position requires a high degree of autonomy, strong analytical skills, and excellent communication abilities. As a customer success specialist, you will play a critical role in driving customer satisfaction and loyalty.
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