Team Member Experience Specialist

5 days ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time

Established in 1992, we're a leading convenience roadside retailer with Motorway Service Areas and Travel Plazas across the UK and US. Our team is driven by a passion for customer satisfaction and a commitment to excellence.

We operate over 600+ sites internationally and employ over 16,000 people. Our products and services include large scale food and beverage operations, convenience stores, and petrol stations.

Description

As a Team Member at our company, you'll play a crucial role in delivering exceptional customer experiences. If you're passionate about making a difference every day and building lasting relationships, this could be the perfect opportunity for you.

Key Responsibilities:

  • Support day-to-day operations of the business.
  • Ensure shop floor cleanliness and tidiness.
  • Maintain adherence to all food safety policies.
  • Follow and enforce Burger King training protocols.
  • Manage stock levels and maintain efficient inventory control.
  • Cultivate a positive atmosphere that exceeds customer expectations.
  • Collaborate with management to achieve weekly and quarterly targets.
Benefits

We offer an attractive package of benefits that includes:

  • A colleague discount scheme.
  • A bike to work scheme (after 6 months of service).
  • HSF Health Plans schemes for healthcare expenses.
  • A wellbeing platform with mental health support resources.
  • A company pension scheme.
  • Exclusive offers on broadband and mobile plans.
  • A refer a friend scheme.
  • Development opportunities through online and classroom-based learning.
Requirements

To succeed in this role, you should have:

  • A 'can-do' attitude with strong communication skills.
  • The ability to work well with colleagues, contributing to a positive team environment.
  • An enthusiasm for working in a fast-paced environment.
  • A willingness to learn and adapt to new tasks.

We're committed to creating a diverse and inclusive workplace culture where everyone feels valued and supported.

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